Food Alert Service Helpdesk

Service Helpdesk

Check65 App Update for iPhone 16 Compatibility

If you're using the new iPhone 16 and experiencing issues downloading the Check65 app, please be aware that we’re currently finalising an updated version specifically for these devices. This temporary unavailability is due to compatibility adjustments required for the new iOS.

We expect the updated app to be available shortly. Thank you for your patience, and if you need any immediate assistance, please don’t hesitate to reach contact to our support team.

Thank you for contacting Food Alert Software Support.

Suggested forms

  • Reset Password Request in Food Alert Service Helpdesk

    Please use this request form to reset your Password

  • Service Helpdesk in Food Alert Service Helpdesk

    Please use this request form for support queries related to Alert65, Checklist+, Auditus and the Auditus App.

  • Check65 Support in Food Alert Service Helpdesk

    Please use this request form for support queries related to the Check65 App.

  • Audit65 - Request a new user in Food Alert Service Helpdesk

    Please use this request form to create a new user for Audit65.

Powered by Jira Service Management
{"xsrfToken":"87e74846ec8e312ac496e9fcb05747f7df0a0c4f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a14f4186-0021-4cad-87fb-fc2891652eb6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2OWY3NDJkZS1jNGMwLTQyOWYtODhlYS1lOWVlMmIzZjBiMDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmExNGY0MTg2LTAwMjEtNGNhZC04N2ZiLWZjMjg5MTY1MmViNiI6WyJyZWFkIl19LCJleHAiOjE3MzUzODc2ODEsIm5iZiI6MTczNTM4NzA4MX0.vZ9Y931SJOzv9rd_zMbBZl7L8_Rohbrk85Jw7BVhchM&client=69f742de-c4c0-429f-88ea-e9ee2b3f0b02&mode=fit","logoId":"a14f4186-0021-4cad-87fb-fc2891652eb6","isLogoAvailable":true,"helpCenterTitle":"Service Helpdesk","sharedPortalName":"Food Alert Service Helpdesk","userInitialAnnouncementHeader":"Check65 App Update for iPhone 16 Compatibility","userInitialAnnouncementMessageWiki":"<p>If you're using the new iPhone 16 and experiencing issues downloading the Check65 app, please be aware that we’re currently finalising an updated version specifically for these devices. This temporary unavailability is due to compatibility adjustments required for the new iOS.</p>\n<p>We expect the updated app to be available shortly. Thank you for your patience, and if you need any immediate assistance, please don’t hesitate to reach contact to our support team.</p>\n<p>Thank you for contacting Food Alert Software Support.</p>","translations":{"en-US":{"helpCenterTitle":"Service Helpdesk","sharedPortalName":"Food Alert Service Helpdesk","announcementHeader":"Check65 App Update for iPhone 16 Compatibility","announcementMessage":"If you're using the new iPhone 16 and experiencing issues downloading the Check65 app, please be aware that we’re currently finalising an updated version specifically for these devices. This temporary unavailability is due to compatibility adjustments required for the new iOS.\n\nWe expect the updated app to be available shortly. Thank you for your patience, and if you need any immediate assistance, please don’t hesitate to reach contact to our support team.\n\nThank you for contacting Food Alert Software Support.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#100c08","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=foodalert","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"87e74846ec8e312ac496e9fcb05747f7df0a0c4f_lout","baseUrl":"https://foodalert.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://foodalert.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"69f742de-c4c0-429f-88ea-e9ee2b3f0b02","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a3ce44cfd727476493b0271646ab9e9c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}